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August 06.2025

2 Minutes Read

Join the Virtual Round Robin to Enhance Warranty Coverage Accuracy

Teal and green event graphic on improving warranty coverage accuracy details.

Understanding the Upcoming Round Robin on Warranty Coverage Accuracy

The focus on warranty coverage accuracy is becoming increasingly critical in the automotive industry as manufacturers strive for transparency and efficiency. MAPconnected, a peer network for service and warranty professionals, is hosting a virtual roundtable titled "Improving Warranty Coverage Accuracy: Events That Determine Warrantability," set for August 14. This event aims to address key challenges faced by Original Equipment Manufacturers (OEMs) in providing clear and consistent warranty guidelines.

Why This Discussion Matters

According to recent surveys, many warranty decisions often suffer from inaccuracies, leading to customer dissatisfaction and financial inefficiencies. OEMs are now paying closer attention to how technology can enhance the warranty management process. This session will allow industry leaders, including warranty and service experts, to share best practices and discuss technological advancements that can resolve common issues such as emissions tampering or unauthorized repairs.

Collaborative Learning for Improved Outcomes

One of the primary goals of this round robin is to cultivate a culture of innovation. By sharing insights from various industry professionals, participants aim to benchmark their practices while enhancing operational efficiency. Companies like General Motors and Cummins have noted significant improvements by implementing automation in their warranty processes, showcasing the importance of collaboration and knowledge sharing within the automotive community.

Next Steps in Warranty Improvements

The roundtable will serve as a launching pad for future actions aimed at reducing coverage ambiguity through more precise eligibility data, such as warranty start dates and recall statuses. Following the round robin, discussions will also continue during the Vehicle Service & Warranty Lifecycle Summit scheduled for October 20-23 in Detroit.

Get Involved

This event is a great opportunity for professionals in the automotive industry to engage in meaningful discussions that could lead to better warranty practices and customer satisfaction. To learn more and register, please visit MAPconnected's official site.

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Join the Virtual Round Robin to Enhance Warranty Coverage Accuracy

Understanding the Upcoming Round Robin on Warranty Coverage Accuracy

Why This Discussion Matters

Collaborative Learning for Improved Outcomes

Next Steps in Warranty Improvements

Get Involved

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